Current service status
Trading Platform
Web, Desktop and Mobile clients
Matching Engine
Order book and execution layer
CRM System
Client onboarding, KYC and IB
Liquidity Aggregation
LP connections and price routing
Payment Gateway
Card, wire and crypto processing
Risk Engine
Pre-trade and post-trade surveillance
FIX / REST APIs
Public integration endpoints
Market Data Streams
WebSocket feeds and historical data
Scheduled Maintenance
Scheduled CRM database upgrade
Read-only window for 15 minutes; trading unaffected.
Recent incidents
All resolved. Full incident reports with root cause analysis are available to enterprise customers on request.
Elevated latency on EU-West gateway
Routing latency briefly increased on the EU-West gateway during a planned LP failover. No fills were affected; latency returned to baseline after rerouting.
Brief CRM dashboard slowdown
Dashboard render times spiked due to a slow database query. Query was rewritten; all functionality remained available throughout the incident.
Crypto deposit confirmations delayed
Crypto deposit confirmations were delayed due to upstream node sync issues. Withdrawals were unaffected. Failover node was activated and confirmations resumed.